
Help
Questions, answered.
Prices and quotes
Are your prices inclusive of VAT?
Yes. Every price we quote is per guest and includes VAT and any fees. Where the site shows “From £N per guest inc. VAT”, that is the starting price for that event, and your written quote confirms the final figure for your date before anything is paid. Travel, if you add it, is shown separately on the same quote.
How do quotes work?
Tell us the event, the date, how many guests and the kind of day you want. A named host confirms what is actually available and sends a written quote: a per-guest price including VAT and fees, what’s included, the dress code and any age rules, and the conditions if the event is moved or cancelled. There is no obligation, and nothing is booked until you confirm it.
Can I book instantly online?
No. Hospitality varies by venue and date, so a host confirms availability and sends a written quote. Nothing is booked until you confirm it.
How do I pay?
By bank transfer to Cherished Group Limited, against the invoice we send once you have confirmed your written quote. Nothing is charged when you enquire.
On the day
Is there a dress code?
Usually smart or smart-casual, and some venues are stricter. Each venue sets its own code, and your host sends the exact dress code for your venue with your confirmation. Read our guide to dress codes and age rules
Can children come?
It depends on the venue: some hospitality areas have minimum ages. Tell us your guests’ ages and we’ll check before quoting.
What if the event is cancelled or moved?
The conditions for your booking are set out in your written quote before you pay, including what happens if the organiser cancels or reschedules.
Travel
Can you arrange hotels and travel?
Yes. Our sister travel team at Sporting Escapes Group can add hotels, transfers and flights to the same plan. Tick the travel box on the enquiry form, or mention it in your message, and they are quoted alongside your hospitality. Travel is optional.
Sourcing and football
Where does your hospitality come from?
We source hospitality through venues, promoters and their appointed hospitality partners, and confirm exactly what is available for your date before you commit.
Do you offer football hospitality?
Not for UK domestic football matches, England or Wales national-team matches, or UEFA and FIFA competition matches, such as the Champions League, Europa League, Conference League, Nations League, World Cup and European Championship, whether they are played in the UK or abroad. UK law restricts who may sell tickets for these matches, including as part of a hospitality package, to people the match organisers have permitted in writing. We can help with domestic league matches abroad between non-UK clubs, for example in Spain or Italy. How we describe our sourcing
Still have a question?
Send it with your enquiry and your host will answer it.